Border Logic Customs Limited

Port of Dover, Eastern Docks. Photo: John Fielding, CC BY 2.0, cropped and toned. Not Border Logic premises.

Clear customs
Clear answers
Real people

UK & EU customs clearance across all ports. 40 years of experience, dedicated account management and a team that knows your business, understands your goods and keeps them moving.

40 yearsCombined customs experience
2 hoursStandard declaration turnaround, often sooner
24/7365 days a year, bank holidays included

From declaration to destination, we keep your goods moving

Tap a service to see what it covers.

Not sure which one you need?

Call nowTell us your problem

Sound familiar?

“Every time I call, email, message, I get nothing back. It’s infuriating. I just want an agent I can trust.”

We exist so you never have to chase your customs agent. We get to know your business and own the problem.

You callNo answer

You emailNothing

The driver ringsThe truck's held. Nobody knows why.

Every hour it sits there, your customer is on the phone to you. You've got nothing to tell them.

Five quick questions. See what we would look at first

No long form and no sales pitch. Five taps, then your results.

At Border Logic, we operate differently

  1. 1

    Tell us about your business

  2. 2

    We get to know how you work

  3. 3

    Simple account setup

  4. 4

    Everything is ready

  5. 5

    Send it. We'll handle the customs

One account manager who knows your operation

When you call Border Logic, you don't start from the beginning. We already know your account, your goods and how you work.

Your businessYour goods. Your routes. Your requirements.
Your account managerOne person who knows your operation
The Border Logic teamThe expertise behind your account

We don't want to feel like your customs agent. We want to feel like part of your team

You'll always know what's happening

No chasing. No wondering whether your declaration has been submitted. We update you by email, WhatsApp or phone, from documents received to customs cleared, and tell you straight away if we need anything or if there's a problem.

  1. Documents receivedCommercial invoice, packing list and transport details received
  2. Checked by Border LogicEverything checked. No further information required.
  3. Declaration submittedExport declaration submitted to HMRC. We'll update you as soon as it's cleared.
  4. Customs clearedMovement released. All customs formalities completed.
  5. Goods movingYour driver can now proceed. Safe journey.

Three simple ways to start

You don't have to move everything over today. Start with whatever suits your business.

Free declaration health check

Send us your last three declarations and we'll give you a clear, plain English review.

Get your health check

Free 15 minute call

Talk through your current setup with someone who understands customs. No sales pitch.

Book a free call

Easy account setup

We guide you through the setup, collect what we need and get everything in place before your first declaration.

Start your account setup

Free declaration health check

Send us your last three declarations and we'll give you a clear, plain English review.

Get your health check

Free 15 minute call

Talk through your current setup with someone who understands customs. No sales pitch.

Book a free call

Easy account setup

We guide you through the setup, collect what we need and get everything in place before your first declaration.

Start your account setup

Book a truck today

Tell us what needs to move, where from and where to, and we will come back to you with a quote.

Not just another customs agent. An extension of your business

If you're tired of chasing replies, explaining your account again or wondering where your goods are, talk to us. No sales pitch. Just straight-talking, practical support from people who understand customs.

Build a career
you're proud
to be part of

We're not always hiring for every role today, but we're always glad to hear from good people with customs, logistics or compliance experience.